About Us
FAQs
General
Traffic and travel information
Web cameras
Interactive map
Aliases
Other road agencies
Accessibility
Mobile Site
Twitter
Other
FAQ stands for frequently asked questions. The FAQ's are designed to address the most commonly asked questions about the website.
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The 131940 Traffic & Travel Information (TTI) website has been designed to provide road users with a real-time view of activities occurring on major Queensland roads. This provides road users with a resource tool to make informed travel decisions. Site users will be able to view:
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Traffic alerts, traffic flow and road conditions
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Information on current road works
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Information on special events (e.g. sporting events, Anzac Day marches, etc.)
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Images from web cameras located in different parts of Queensland.
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The 131940 Traffic & Travel Information (TTI) website collects information on roadworks, incidents, special events and web camera images which are used to improve the operational efficiency of major Queensland roads. The 131940 website provides users with information on current road traffic conditions that will assist users to make informed decisions about their intended travel route and method.
This information helps road users to make travel decisions that potentially help reduce the disruption caused by incidents, also minimising the effects of congestion and thereby improving the safety and efficiency of major Queensland roads.
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The 131940 Traffic & Travel Information (TTI) website is owned and operated by the Queensland Government through Transport and Main Roads (TMR).
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A Traffic Management Centre (TMC) is a purposely designed facility that monitors, collects, co-ordinates and distributes real-time traffic information to provide an efficient response to actual road conditions.
Traffic is monitored via cameras and field staff to provide relevant, real-time and accurate information about conditions on major roads in the region. Electronic message signs located along major roads are updated to provide motorists with information on traffic problems ahead. They also work closely with radio stations throughout Queensland to provide regular updates on traffic incidents. Their aim is to:
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Provide up-to-date information on traffic conditions (road and lane closures, traffic reports, maintenance and construction work);
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Minimise congestion at incident sites by diverting traffic to alternative routes;
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Improve clearance times of incident sites; and
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Maintain efficient road links to commercial, industrial, social recreational, cultural and residential facilities.
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The 131940 Traffic & Travel Information (TTI) website covers south-east Queensland state-controlled roads and some of regional Queensland’s state-controlled roads. A selection of local and privately owned roads throughout Queensland may also be covered. Click here to find a copy of the Queensland state-controlled road network map.
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Any enquiries and/or feedback from the public is always welcome, as this helps to ensure the 131940 Traffic & Travel Information (TTI) website is as responsive as possible to the needs of road users and travellers.
By phone
For immediate access to information on road and traffic conditions or to report an incident, please contact us via the traffic and travel information hotline by calling 13 19 40.
By email
To provide feedback or to make an enquiry (non urgent) relating to the website, please click on the following link - contact us.
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The 13 19 40 (phone) Transport and Main Roads (TMR) and RACQ statewide traffic & road condition reporting service has been designed to provide road users with a recorded message identifying real-time view of activities occurring on major Queensland roads. This service covers major roads in Queensland, including state-controlled roads. A selection of local and privately owned roads throughout Queensland may also be covered. Click here to find a copy of the Queensland state-controlled road network map.
The main purpose of the phone service is to push information out to road users, however, it also provides road users with the ability to call 13 19 40 and speak to an operator to report an incident, hazard, pot hole and signal fault or to seek assistance should they be involved in a traffic incident or breakdown on major Queensland roads.
The Transport and Main Roads (TMR) and RACQ statewide traffic & road condition reporting service operates 24/7 and is now accessible in all states of Australia for road users seeking to obtain traffic and road conditions information on major Queensland roads.
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Traffic and travel information on the 131940 Traffic & Travel Information (TTI) website is updated and maintained by operators in the Traffic Management Centres (TMCs).
Traffic and travel information reported to the 13 19 40 telephone number is processed by the relevant Traffic Management Centre (TMC). TMC Operators validate the information received from callers and enters the information directly into the 131940 website, which automatically links to and updates the 13 19 40 telephone service turning the text into a voice recorded message.
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The types of traffic information provided on the 131940 Traffic & Travel Information (TTI) website include:
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Traffic incidents – timely updates on traffic incidents, such as crashes, and the location to enable users to make informed decisions about their journey
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Roadworks – reports on scheduled and unscheduled (emergency) road works, the location and the potential delays road works are expected to cause to traffic
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Special events – road closures planned in advance generally relating to sporting or cultural events and the expected traffic delays
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Live web cameras – enable access to the fleet of web cameras installed in different areas of Queensland
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Traffic census data – average annual daily traffic counts and volumes for various state-controlled roads.
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The information available on the 131940 Traffic & Travel Information (TTI) website is obtained from Traffic Management Centres (TMCs) across Queensland.
Members of the general public may also provide traffic information when they call 13 19 40 to report traffic incidents.
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Traffic Management Centres (TMCs) update the website and phone as soon as verified information on incidents, roadworks and events is received.
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Roadworks are work done in constructing or repairing roads. This includes routine maintenance which are activities carried out in order to keep the road in good working condition.
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A special event is a public activity with a scheduled time, location and duration that may impact upon the normal operation of the road network system due to travel demand and/or road closures attributed to staging the event. Some examples of a special event are; a sporting event held at one of the stadiums located around Brisbane, ANZAC Day marches and so on.
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Traffic incidents are events that have the potential to degrade safety and/or slow traffic. Incidents may include, but are not limited to:
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crashes
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spilled loads; for example oil
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police actions
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power outages
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disabled and abandoned vehicles
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emergency maintenance activities
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debris on the roadway
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flooding.
Traffic incidents can be reported by calling 13 19 40.
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The purpose of a web camera is to provide information on traffic flow and road conditions. Web camera images are from Non-Pan Tilt Zoom (PTZ) cameras. The Non-PTZ cameras are used to ensure inappropriate and/or private information about the public is not published.
Transport and Main Roads provides real-time traffic web cameras throughout Queensland so you can check current traffic conditions on state-controlled roads.
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There are times when the web cameras may not be working, some of the reasons include:
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A camera may be turned off to protect the privacy of road users after a crash or incident
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The images may not be available due to technical problems. The problem may be the camera or the communication network
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A camera may be having on-site repairs or routine maintenance
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A camera may be taken off-line while roadworks are taking place along the road the camera is located on. Once roadworks are complete the cameras are re-installed in either the same location or a new, more appropriate location.
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The Queensland Government Privacy Act does not allow for the privacy rights of any individual to be compromised. To ensure this, the image quality and resolution of the cameras have been deliberately set so that they cannot reveal detail that would allow any individual person or vehicle to be identified. To download a copy of the Information Privacy Act 2009, please click on the following link - Information Privacy Act 2009.
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The web cameras on the 131940 Traffic & Travel Information (TTI) website update every 60 seconds. To manually refresh a camera image, press F5 on your keyboard.
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The map can be panned by clicking and dragging the mouse, and zoomed by using the mouse scroll wheel (if available) or via the zoom control in the top left corner of the map.
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When you first visit 131940.qld.gov.au you are able to select and set preferences on what is displayed on the interactive map upon your next and subsequent visits.
Set choices as default
To set your default preferences on what information is displayed e.g. roadworks, road closures and/or live traffic web cameras ensure the tick-box next to the chosen TTI events is ticked. Once you have made your selections click the set choices as default button.
Set as default view
To set your default view to your preferred area e.g. Brisbane, simply use your mouse and/or the zoom controls to pan and zoom around the interactive map to find your location. Once you have done so, click the Set as default view button.
Resetting default choices and view
You can reset your default choices and default view anytime you wish by following the set choices as default and set as default view instructions above.
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The interactive map features a variety of icons representing different events on the map. These are divided into three general categories:
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Cluster icons
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Individual event icons
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Web camera icons
Cluster icons
Cluster icons are used at higher zoom levels to represent how many individual events exist within a large geographical region. Clusters can be identified as icons containing a number below them, showing the number of individual events that they represent. At the highest zoom levels, clusters are at a Transport and Main Roads (TMR) regional level, showing the number of events within the Transport and Main Roads (TMR) region’s. At closer levels, clusters are at a suburb level, showing the number of events within the suburb.
Clicking on a cluster will reveal all individual events within that cluster, and zoom the map to a level where each of the individual events can be displayed.
Individual event icons
When the user clicks on a cluster, or zooms to an appropriate level, individual event icons are displayed. These icons represent individual events within the system, with different icons representing different event types.
Moving the mouse over an event icon will display an event summary, while clicking on an event icon will take the user to the regional road conditions page.
Web camera icons
Web camera icons appear on the map similarly to individual event icons, in that they represent a single instance of a web camera. The icons are distinguishable due to their blue background. The bottom part of the icon contains an arrow, representing the direction that the camera is facing.
Moving the mouse over a web camera icon will display the details of the camera, while clicking on a web camera icon will load the camera in the Live traffic cameras area.
Road closure lines
Displays as a coloured line over the affected road when a road or section of road is legally closed or has conditional access placed on it. A user can utilise the legend within the Interactive Map to assist them with the colour codes. This can be expanded by clicking the up arrow to the right of the word 'Legend'.
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The roads highlighted on the interactive map represent roads affected by wet weather and flooding. When a road is closed or has a restricted access condition placed on it, the closure is shown as a line over the affected road, along with an information icon.
There are currently five colours in use that represent these affected roads and are explained within the Legend in the Interactive Map. These colours are:
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Purple - 4WD / High Clearance
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Blue - Open (with conditions)
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Pink - Excess Mass or Dimensions
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Orange - Load Restriction
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Brown - Closed
Clicking on the information icon on the coloured line of the affected road will provide the detailed information about the closure or restricted access condition.
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The 'map bounding box' is the technical term for the visible area of the map. As you navigate around the map, the area within the bounding box changes, showing new events. The web cameras and traffic events displayed on the site are updated to reflect what is visible within the bounding box.
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These are local road names, known as aliases and in most cases are road names that local residents refer to. To date only official state-controlled road names are displayed on the website.
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Currently, the 131940 Traffic & Travel Information (TTI) website displays a maximum of two local names (aliases). If you believe that the two names displayed are inaccurate, please provide this feedback by using the following link - contact us.
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The 131940 Traffic & Travel Information (TTI) website currently displays a maximum of two local names (aliases).
These are displayed after the official state-controlled road name in brackets; i.e. state-controlled road (local name 1, local name 2)
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The 131940 Traffic & Travel Information (TTI) website uses a number of data sources to present the local road name (alias) information. Occasionally, you may note some inconsistent data. Please provide your feedback using the following link - contact us.
We appreciate your patience whilst any data inconsistencies are resolved.
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The data sources used to publish the local road name (alias) information is provided to the website on a quarterly basis. Upon receipt of your feedback there maybe a three month window, at a minimum, before any corrections appear. This is also dependent on when the feedback is received and qualified by our data providers.
We appreciate your patience whilst any data inconsistencies are resolved.
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Yes, you are able to search for traffic and road events using local road (alias) names through use of the existing 'Search for Events' function positioned on the Home page of the website directly under the Interactive Map. Please remember however that your local road name may not be considered an alias or be currently available for selection.
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To assist you further in making informed travel choices we have introduced links to other road agency websites that provide traffic and road event information similar to 131940. This is currently only for those agencies that border Queensland.
The bordering agencies are:
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Northern Territory
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New South Wales
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South Australia
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The project team are working with the other states to look at the best way to present other state road information; more information will be provided soon.
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If you have a mobile phone capable of accessing the internet, you can access the 131940 Traffic & Travel Information (TTI) website by typing www.131940.qld.gov.au into your web browser.
Transport and Main Roads (TMR) supports the responsible use of mobile phones and PDAs and reminds users that it is an offence to use a mobile phone or PDA while operating a motor vehicle.
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Information on public transport, including fares, timetable and route information, can be found on the TransLink website. Alternatively, you can call TransLink on 13 12 30.
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You may need to refresh your page by pressing F5.
While Transport and Main Roads (TMR) aims to provide you with the latest traffic information, sometimes information may not update automatically. Often the reason for this is that you may be viewing a cached page.
A cached page is a web page that you have previously viewed that has been temporarily copied either by your computer or internet service provider's server (ISP’s) to enable you to load the page quicker next time.
By clicking refresh on your web browser you will be able to re-load the page and view any updated information. Alternatively, you can clear the cache by following your web browser's help instructions or referring to your ISP for help.
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RSS (Really Simple Syndication) feeds allow you to see when new content is published on a website without having to visit the site itself. Many websites that update their information regularly (like news sites) offer RSS feeds. The 131940 Traffic and Travel Information (TTI) website offers RSS feeds for traffic event data, including:
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Incidents
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Special Events
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Roadworks
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Closures and Load limits
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To subscribe to an RSS feed you will need an RSS reader – software that checks the feeds you subscribe to and lists any new content that has been published on the originating website.
The two most popular styles of RSS readers are:
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Web based (most popular): a website that allows you to access your RSS feeds from any computer with internet access – similar to accessing your email through Hotmail or Yahoo. A website login is required.
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Downloadable applications: a program that you download and install on your computer. RSS feeds can be downloaded to your computer, in the same way you might download your e-mail using Outlook or Lotus Notes.
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Access to your RSS feeds is limited to the computer the RSS reader is installed on.
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RSS feeds can be identified by a little orange button such as an RSS feed icon. To add an RSS feed, simply paste the RSS feed URL into your RSS reader. There are a couple of ways of doing this:
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Click on the RSS link or icon, copy the URL from the address bar and paste into your RSS reader.
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Right click on the RSS link or icon, select “copy shortcut” or “copy link location” and paste it into your RSS reader.
To subscribe to 131940 Traffic & Travel Information (TTI) website’s RSS feed, please visit our homepage, where you will find the RSS feed icon. Right click on this and then select 'Subscribe Now'.
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Internet Explorer 8 is a new release and the 131940 website has not yet been optimised for the new browser. For better results using Internet Explorer 8, enable the Compatibility View functionality.
To enable this functionality, click the Compatibility View toolbar to display the website as viewed in Internet Explorer 7, which will correct display issues like misalignment of text, images and text boxes. To change back to display the website using Internet Explorer 8 simply click the Compatibility View toolbar button again.
This option is on a per site basis and all other web sites may have been optimised for Internet Explorer 8.
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Mobile Site How to Guide
Transport and Main Roads have provided a How to Guide to assist new users to navigate the functionalities of the Mobile Site.
How-To Guide
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How do I access the 131940 mobile website?
To access the 131940 mobile website, use the default internet browser, on your internet-enabled supported Smartphone and enter www.131940.qld.gov.au
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Do I need to register to access the 131940 mobile website?
No, simply follow the instructions in “How do I access the 131940 mobile website?“ to access the 131940 mobile website.
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What does it cost to access the 131940 mobile website?
Normal mobile phone data and/or standard charges will apply for accessing the 131940 mobile website from your internet-enabled supported smartphone.
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The 131940 website can be accessed initially using any of the following touch screen handsets and default operating systems:
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Handset Brand / Model Operating System
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Apple iPhone IOS 3+
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Android based Andriod 2.1+
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Nokia Symbian^ 1+
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BlackBerry Torch BlackBerry OS
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Windows Mobile based 6.5+
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The 131940 mobile handset will work on default browsers released with handsets detailed above
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Why has the 131940 mobile website only been designed for touch screen phones?
In order for the site to operate effectively, key technology is required that is found within touch screen smart phones. This release is the first iteration and is being released as a pilot.
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What is the ‘my trip’ feature and how do I set it?
The ‘my trip’ feature allows users to set their most commonly travelled journey, for example your daily commute from home to the office.
To set the feature use the following instructions:
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Select “Settings” button from the menu by touching the word Settings
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Choose suburb by typing in the first three or more letters of the suburb in the “from”
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Mobile website should respond with some valid options for the selection after three characters. Make the selection by touching the suburb name
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Choose suburb by typing in the first three or more letters of the suburb in the “to”
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Mobile website should respond with some valid options for the selection after three characters. Make the selection by touching the suburb name
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Please ensure you then select “save”.
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What is the maximum distance I can set for ‘my trip’?
The longest trip distance the user can select is 200km.
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Why can I only set the maximum ‘my trip’ distance to 200km?
The ‘my trip’ maximum distance of 200km has been set for the following reasons:
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Generally, for a distance longer than 200km there could potentially be a significant number of events, which would all be returned in the search, effectively making the information ineffective
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Some events clear rapidly and the likelihood of an event to stay as an alert for the entire time travelled is lessened
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New events may also occur en-route and it is good practice to check regularly.
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The maximum distance cannot be bypassed but the 131940 web team recommend that for a longer journey that road users break it up into smaller segments – perhaps to coincide with stops in the journey to see alerts until the next stop.
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Why can’t I change the details in the ‘preferred location’ or ‘my trip’?
The project team is continuously making improvements to the site. This can occasionally have an affect on how the site functions, if you phone saves your browser history and settings. If you have issues with the site, we recommend you clear the cache and cookies on your handset. Please refer to the handset manual for instructions on how to do this for your handset.
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Why is “allow 131940 to know your current location” with a black tick still not working on my Android handset?
The tick needs to be green, touch the tick again.
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What is GPRS?
GPRS stands for general packet radio service, which is a wireless communication service that provides continuous connection to the internet for specific smart phones.
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Why is my GPRS unable to pick up the ‘current location’ which I have chosen through the 131940 mobile website?
This may be because the GPRS is not enabled, please consult your smartphones’ user reference manual for instructions on how to enable GPRS.
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Do I need GPRS enabled on my Smartphone to use the 131940 mobile website?
GPRS does need to be enabled to access the “current” location when searching for alerts and cameras.
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The site can be accessed from most locations, including overseas. However, please check with your mobile phone provider for data charges.
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Why are there two suburbs with the same name?
Queensland has several suburbs with the same name but in different locations. Select the suburb in the relevant local government area (LGA) to find events for that particular location. An example is the suburb of Ascot which is a suburb in both Brisbane and Toowoomba City.
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What does ‘Alerts’ mean?
Any event, that is incident, roadworks, special event or road closure due to wet weather and flooding which could potentially have an impact on traffic flow or ones journey.
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As with the fully functioning 131940 web site, red alerts will appear first, followed by all relevant events presented in alphabetical order by suburb.
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What information is available from the 131940 mobile website?
The 131940 mobile website will show a list of events depending on the user’s search criteria.
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Why does the 131940 mobile take time to load occasionally?
If the 131940 mobile website is taking time to load, please consider the following:
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type of handset and network; i.e. Next G, 3G
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mobile network provider used
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mobile network capacity at the time of access
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type of handset operating system and internet browser used.
Any concerns about the performance response times of the service, please check with the mobile phone service provider for more options to improve internet access performance.
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Please check access to other web pages on the mobile phone e.g. www.google.com. If you are unable to load any other web pages then contact the mobile phone service provider.
If you are able to access other Internet sites but not the 131940 mobile website, then this is likely an issue with the type of internet browser used by the phone. Please ensure it is the standard browser provided with the smart phone.
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Why am I unable to access all of the features of the fully functioning 131940 website on the 131940 mobile website?
Users can access the fully functioning site from their internet enabled, supported smartphone by selecting ‘map view’ when arriving at the landing page. The mobile website has been purposely built to provide integral features to enable road users to make informed travel choices just prior to travel. There are also constraints regarding screen size and shorter usage periods.
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Is there a map on the 131940 mobile website?
No, there is currently no map, however standby for future iterations.
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When will you have an iPhone or Android Application (app) for 131940?
This is currently under investigation pending feedback and usage of the 131940 mobile website.
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Why can I only access traveller information on Queensland?
The 131940 mobile website is a Queensland Government initiative. For information on roads in other states see the relevant road authority websites.
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There is no live traffic web camera for the location I have selected. Where is it?
Not all suburbs and roads have live traffic web cameras installed or available. The road network is always being expanded, but live traffic web cameras will usually be located on the most significant roads and arterials.
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Select “show all cameras” when on the cameras screen. There are over 120 cameras that you are able to scroll through.
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What is the fine for using mobile phones whilst driving a vehicle in Queensland?
Using a hand-held phone while driving is illegal in Queensland and offenders face a $300 fine and the loss of three demerit points.
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While the 131940 mobile website has been designed for convenience it is not to be used while operating a motor vehicle. The disclaimer serves as a reminder about appropriate use.
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I am not sure of the spelling of the suburb I am searching for. How can I find it?
The iPhone, Android and Blackberry has an auto complete function. Type in the first 3-4 letters of the suburb and a drop down menu will appear displaying suburbs with those letters.
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My Nokia replaces the mobile website with a text box so a drop down list does not appear.
You can still enter the first 3-4 letters of the suburb. After selecting 'enter' you will be able to select the search option on the Nokia phone (Symbian).
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Type in the first 3-4 letters of the suburb and click on the search tab. This will provide a list of suburbs with those letters.
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Why has the 131940 mobile website been launched?
The site has been launched to provide up to date traffic and travel information for road users just prior to commencing their trip. It is a mobile-specific version based on the fully functioning site, in an effort to provide greater accessibility to traffic and travel information for all road users.
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Is there anything new coming to the 131940 mobile website?
It is anticipated that the 131940 mobile website will develop and grow over time, with future iterations making greater use of new technology and providing greater functionality.
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Do I need a Twitter account to follow 131940?
No you do not need a Twitter account. You can access each of our six twitter accounts by going to twitter.com/#!/131940_ from a web browser connected to the Internet without a twitter account.
Certainly having your own twitter account allows you to follow a number of twitter accounts simultaneously without having to change the twitter URL each time or having to visit the 131940 website.
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How do I register to be notified by Twitter of events?
For ease of access to information, you will need to follow the various 131940 Twitter accounts established as part of this pilot. These are outlined below.
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Can I follow more than one Twitter account at a time?
Yes you can, this is encouraged to ensure you are provided with optimal information for routes of interest to you.
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What regions make up the Twitter accounts?
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131940_Metro - Metropolitan region
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131940_FNNQ - Far North and North regions of Queensland
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131940_CWNW - Central and North West regions
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131940_DDSW - Darling Downs and South West regions
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131940_MWFWB – Mackay, Whitsunday, Fitzroy and Wide Bay Burnett regions
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131940_NCSC - North and South Coast Regions
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The 131940_Metro Twitter account covers all of the Brisbane area and surrounding areas including from Redland Bay in the east through to Ipswich and the Lockyer Valley in the west.
Local Government Authorities within this account include:
State-controlled roads within the area include:
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Bruce Highway
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Pacific Motorway
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Gateway Motorway
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Ipswich Motorway
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Western Freeway
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Centenary Highway
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What area does 131940_FNNQ cover?
The 131940_FNNQ Twitter account is for the Far North and Northern regions of Queensland.
Specifically, the account covers traffic and travel information for the Far North area extending from Cardwell on the east coast, west to Croydon and north to include the islands of the Torres Strait.
While also included the Northern region extending from Ayr to Ingham along the coast, and west past Pentland and Greenvale.
Local Government Authorities within this account include:
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Etheridge Shire Council
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Cairns Regional Council
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Tablelands Regional Council
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Cook Shire Council
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Torres Shire Council
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Aurukun Shire Council
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Torres Strait Island Regional Council
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Northern Peninsula Area Region Council
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Cassowary Coast Regional Council
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Croydon Shire Council
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Weipa Town Council
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Hope Vale Aboriginal Shire Council
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Kowanyama Aboriginal Shire Council
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Lockhart River Aboriginal Shire Council
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Mapoon Aboriginal Shire Council
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Napranum Aborigional Shire Council
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Pormpuraaw Aboriginal Shire Council
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Wujal Wujal Aboriginal Shire Council
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Yarrabah Aborigional Shire Council
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Hinchinbrook Shire Council
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Burdekin Shire Council
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Townsville City Council
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Charters Towers Regional Council
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Palm Island Aboriginal Shire Council
Major state-controlled roads in the area include:
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What area does 131940_CWNW cover?
The 131940_CWNW Twitter account is for the North and Central West regions.
Specifically, the account covers traffic and travel information for the North West area, from North to Dunbar on the western side of Cape York Peninsula, east to the Burra Range near Torrens Creek, south to Kynuna and west to the Queensland/Northern Territory border.
While also covering traffic and travel information for the Central West area from 60km south of Tambo and 80 km south of Windorah. Its northern limit is 140km north-west of Winton and within 20km of Mt Isa. It extends from Alpha in the east to the Northern Territory border.
Local Government Authorities within this account include:
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Barcaldine Regional Council
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Boulia Shire Council
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Diamantina Shire Council
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Blackall Tambo Regional Council
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Longreach Regional Council
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Winton Shire Council
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Barcoo Shire Council
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Richmond Shire Council
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Mount Isa City Council
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Mornington Shire Council
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Burke Shire Council
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Carpentaria Shire Council
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Cloncurry Shire Council
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Doomadgee Aboriginal Shire Council
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Flinders Shire Council
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McKinlay Shire Council
Major state-controlled roads in the area include:
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What area does 131940_DDSW cover?
The 131940_DDSW Twitter account is for the Darling Downs and South West regions.
Specifically the account covers traffic and travel information for the Darling Downs area extending from Goondiwindi on the Queensland-New South Wales border to Toowoomba in the east, through to Miles in the west and Wandoan in the north.
While also covering traffic and travel information for the South West area extending from Roma and St George in the east to the South Australian border in the west, and from Augathella in the north to Barringun on the New South Wales border in the south.
Local Government Authorities within this account include:
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Toowoomba Regional Council
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Southern Downs Regional Council
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Western Downs Regional Council
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Goondiwindi Regional Council
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Quilpie Shire Council
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Maranoa Regional Council
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Murweh Shire Council
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Paroo Shire Council
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Balonne Shire Council
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Bulloo Shire Council
Major state-controlled roads in the area include:
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Cunningham Highway
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Warrego Highway
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New England Highway
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Leichhardt Highway
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Gore Highway
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The 131940_MWFWB Twitter account is for the Mackay Whitsunday area through the Fitzroy and down to the Wide Bay Burnett and surrounds.
Specifically the account covers traffic and travel information for Mackay Whitsunday area which extends from Bowen in the north to St Lawrence in the south, and from the coast inland to Dysart and Glenden.
While also covering traffic and travel information through the Fitzroy area which extend from Gladstone and Yeppoon in the east coast to west of Emerald, and from Miriam Vale in the south to Marlborough in the north.
Finally down to the Wide Bay Burnett area which extends from Eidsvold in the west to Bundaberg and Maryborough in the east, and from Monto in the north to Kingaroy in in the south.
Local Government Authorities within this account include:
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Rockhampton Regional Council
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Gladstone Regional Council
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Banana Shire Council
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Central Highlands Regional Council
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Woorabinda Aboriginal Shire Council
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Whitsunday Regional Council
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Mackay Regional Council
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Isaac Regional Council
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South Burnett Regional Council
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Bundaberg Regional Council
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North Burnett Regional Council
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Fraser Coast Regional Council
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Gympie Regional Council
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Cherbourg Aboriginal Shire Council
State-controlled roads within the area include:
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Bruce Highway
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Capricorn Highway
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Dawson Highway
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Leichhardt Highway
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Gregory Highway
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Peak Downs Highway
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Fitzroy Development Road
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Marlborough Sarina Road
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Bowen Development Road
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What area does 131940_NCSC cover?
The 131940_NCSC Twitter account is a combination of the two coasts and covers all of the Gold and Sunshine Coasts and surrounding areas.
The Sunshine Coast is from Noosa to Redcliffe and then from Caboolture to west of Esk. While the South Coast covers from Logan to the New South Wales border and from the east coast to Cunningham's Gap, west of Boonah.
Local Government Authorities within this account include:
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Moreton Bay Regional Council
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Sunshine Coast Regional Council
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Somerset Regional Council
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Logan City Council
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Gold Coast City Council
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Scenice Rim Regional Council
State-controlled roads within the area include:
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Why am I receiving multiple tweets around a single unplanned event?
Every time the event information is updated, a new tweet is issued by the system.
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I notice there are some other Twitter accounts that refer to 131940, are these also managed by the department?
The department is aware that there are a number of other organisations that have set up Twitter accounts that reference 131940, it is important to note that these accounts are not managed by the department and as such the department is not responsible for information that they provide. The only 131940 Twitter accounts are:
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131940-Metro
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131940-FNNQ
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131940_NCSC
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131940_CWNW
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131940_DDSW
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131940_MWFWB
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I have just spotted an incident on a roadway. Am I able to tweet this to 131940 to advise?
Please call 13 19 40 phone service to report the event.
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If I do tweet to one of the accounts will I get a response?
Please note that the 131940 Twitter accounts are not monitored for the purpose of receiving requests for assistance, feedback or enquiries. That means you cannot rely on us reading or acting on any communications which may be sent to the 131940 Twitter accounts. If you have any feedback or enquiries about the site or about traffic and travel information in Queensland, please see the relevant contact us section of the website.
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What is the source of the information presented from Twitter?
Tweets are automatically generated by the 131940 Traffic and Travel Information (TTI) website each and every time an event is created or updated and published to the website.
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Does 131940 have a Wikipedia account?
131940 does not currently have a Wikipedia account. Work is planned for this in the future.
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Does 131940 have a Face book account?
131940 does not currently have a Face book account. Work is planned for this in the future.
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Why are roadworks or special events not being tweeted?
These are not being provided at this stage as both types of activities are planned and often placed on the website well in advance of commencement (e.g. roadworks covering a long period of time, parades and sporting events).
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How do I change the text size?
You can make the text larger or smaller on this site, or any website by changing the settings on your computer. For more information on how to do this click here.
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How will free-flow tolling reduce traffic congestion?
Free-flow tolling allows more efficient use of the existing road network, reducing the need to build new roads and motorways.
As the population in south-east Queensland continues to grow, so too will the number of vehicles on the roads. Free-flow tolling provides direct benefits for all road users and the wider community by enabling non-stop travel along toll roads.
In one hour, free-flow tolling can allow up to 1200 vehicles per lane to pass through tolling points compared with just 400 in manual cash systems. This is because the need to slow down, stop to pay and accelerate away is avoided.
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What do I need to do to travel on a toll road when free-flow tolling is introduced?
When free-flow tolling is introduced, tolls will be applied as a vehicle travels at motorway speeds under a tolling point. Vehicles are identified via either an electronic tag located in the vehicle, or through video tolling which captures a vehicles number plate as it passes under a tolling point and matches it to an account or pass.
Electronic Tag
Frequent toll road users will be able to fit a tag to the windscreen of their vehicle. A tag contains a unique number and classification for the vehicle. When the vehicle passes under the tolling point, the tag is detected and the toll amount is automatically deducted from the user account.
Video Tolling
Infrequent toll road users will be able to purchase a toll amount and register their number plate for video tolling. The amount paid can be for a single trip, multiple trips, or for a period of time. Cameras on the tolling point will photograph the number plate using automatic number plate recognition (ANPR), calculate the toll, and match this to the user account. Some operators apply a processing fee per tolling point for video tolling.
Tolling Point
Tolling points will be located on all toll roads. A series of clear signs will indicate to road users that a tolling point is coming up. Road users will travel through a tolling point which houses the tag readers and video tolling technology. There is no need to slow down from normal motorway speed to pass under the tolling point.
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More information
If you do happen to find information on the website that is out of date, please let us know by clicking on the following link - contact us
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